About us


What you think matters to us

We want you to have the best possible experience in spite of just having had an accident. Our mission is to deliver the standard of work and speed of turnover to get you back on the road with the minimum of stress and fuss.


That is why your feedback is so important to us - we constantly analyse our performance to refine and improve our service.

Take a look at a selection of comments from the people we are proud to call our customers!


Have you been impressed by one of our people? If so, we'd love to hear about it - you can nominate someone for a Recognition Award by e-mailing

You recently repaired my mother's car and we just wanted to let you know that we appreciated your very prompt and efficient service. Your personnel were polite and helpful, both on the phone and in person and we were delighted with the quality of the repair.


Thank you very much for an all round excellent job.


Chiaka Amadi

"My car looks brilliant, perhaps better than it was before the accident!"

I would just like to say what a superb service I received from you when my car was being repaired. The service was very speedy, I had a courtesy car for the duration, the staff were very friendly and helpful and the overall experience was very satisfactory. Thank you.


Angela Wilbourne

Just a quick note to say how satisfied I am with the services provided by Rye Street in connection the recent repairs to my car. This is the second time you have repaired my car and I can offer no areas where service could have been improved as I thought your service was excellent. Thank you.


Fraser Robb

"Quick and efficient service."

Service = Brilliant


Thank you so much my baby is looking good.


J Debbie Tyrie

"One word, excellent."

I wish to express my satisfaction with regards to the work recently carried out on the above vehicle. Also to you and your staff on the service you provided in collecting and delivering the vehicle back to me.


F.J. Hobbs

I would like to thank you and all the staff involved in the recent repair of my Mazda MX5. As you know it was a brand new car which I had owned for only a few months so I was gutted when the accident happened through no fault of my own. However you took the stress out of an upsetting incident, the repair was prompt and the car looks like brand new again. So once again thanks for looking after my pride and joy.


Lynn McCole

"Your reception treated me like royalty."

With reference to repair to my Nissan Automatic car, with regarding a new back bumper. I like to say a thank you for repairing my car and being so efficient, also very friendly. It only took your company a week to repair.


Mr Bryan Taylor

Hi. I would like to thank you for the great job you did repairing my truck after a recent accident. 1st class workmanship carried out very quickly and returned to me in a cleaner condition than i thought possible considering as a works vehicle i hadn't washed or hoovered it in years (no exaggeration). Should i need any work done in the future you will be my 1st choice and will not hesitate to recommend you to friends and colleagues.


Paul Hammond (a very satisfied customer)

I just wanted to say how delighted I am with the repair job to my Ford Fiesta carried out by your team this week. Everyone I had contact with was so friendly, helpful and professional. I was kept informed regularly of the whole process, and everything explained clearly to me. You did a first class job and provided a wonderful service, even down to valeting my car before returning it! Thank you! I would recommend you most highly.


Anne Buckland

"It is a refreshing change to receive service of this high calibre."

I want to thank you very much for the excellent repair to my car, after my recent accident.


Many thanks for a quick and efficient service.


Mike Hart

Just a short note of commendation to the management of Rye Street Group for providing a pleasant and a helpful service to its customers. A very good job has been done on my BMW. It really looks good and I am very pleased.


In my opinion your service is second to none.


Seth Delong

"Your prompt service in both collecting and delivering my car was 1st class."

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